Dr. Robert Chu explains how automation elevates care and saves time.

“Switching EHRs is never easy,” Dr. Chu explains. “But after we made the change, we were so happy we did—MaximEyes has truly thought of everything.”

With MaximEyes’ patient engagement module, patients can schedule appointments in real time, complete intake forms remotely, and have their information automatically written into the correct fields in the EHR. This seamless flow reduces check-in time, minimizes staff data entry, and ensures every record is accurate and complete.

Post-visit engagement has also become a growth driver. “We’re able to survey patients right after the exam,” Dr. Chu says. “That led to a huge increase in Google and social media reviews—from around 50 to more than 300 within just a few months.”

The benefits extend well beyond engagement. With two-way e-prescribing, integrated imaging, and secure cloud access across multiple locations, Dr. Chu’s team now delivers more consistent, connected care. “Our surgeons can instantly access patient records and imaging from any site,” he explains. “That continuity means better surgical outcomes and a better patient journey overall.”

After more than two decades using MaximEyes, Dr. Chu attributes the company’s success to its focus. “They’re only in the eye space—and have been for over 30 years. That expertise shows in every detail of the system.”

Key Results:

• Remote scheduling and digital intake streamlined patient check-in
• Online reviews grew from ~50 to 300+ in a few months
• Secure access and image sharing across multiple locations
• Two-way e-prescribing saves staff hours per week
• Significant improvement in patient satisfaction and workflow efficiency

Discover how MaximEyes helps practices like iWorks Group automate care, engage patients, and grow smarter—without adding staff.