EVAA is your always-on AI assistant built to simplify the way your practice works. From the front desk to the back office, EVAA handles the most time-consuming tasks so your team can focus on what matters most: delivering exceptional care.
An AI-driven voice and text assistant that handles calls, texts, and scheduling.
Automation that works behind the scenes to simplify revenue cycle management.
Ambient documentation that listens during exams and creates structured notes in real time.
AI-powered document recognition that extracts data from referral letters, insurance cards, and more.
“Insurance eligibility checks runs while you’re sleeping at night. Essentially, it’s doing the work for you instead of a staff member having to log into three or four or five different places to find eligibility information. We’re saving four or five hours a day just by letting EVAA do it for us.”
What is MaximEyes AI?
MaximEyes AI is a suite of intelligent automation tools, powered by EVAA, that work seamlessly within the MaximEyes EHR and Practice Management platform. It helps eye care practices save time, reduce manual work, and improve the patient experience across clinical, billing, and administrative workflows.
What does “powered by EVAA” mean?
EVAA is the AI engine behind MaximEyes AI. Each EVAA module—like the Virtual Assistant, Billing Assistant, and Scribe—performs specialized tasks to streamline everyday workflows in optometry and ophthalmology practices.
How does MaximEyes AI help my practice?
MaximEyes AI automates repetitive, time-consuming tasks such as documentation, eligibility checks, claim submission, and appointment reminders. By reducing manual effort, it helps your team work more efficiently and spend more time on patient care.
Does MaximEyes AI replace staff or assist them?
MaximEyes AI is designed to assist, not replace, your team. It acts like an extra pair of hands—handling background tasks so your staff can focus on patients and higher-value work.
Is MaximEyes AI included with my existing MaximEyes subscription?
Some AI features are included within MaximEyes, while advanced modules (like EVAA Scribe and Billing Assistant) are available as optional add-ons. This flexible approach lets practices adopt automation at their own pace.
How is patient data protected when using MaximEyes AI?
All AI-driven workflows within MaximEyes follow strict HIPAA compliance and encryption standards. Patient data never leaves the secure MaximEyes environment.
How is MaximEyes AI different from other healthcare AI solutions?
MaximEyes AI is purpose-built for eye care—it’s not a generic AI tool retrofitted for EHR use. Every workflow, automation, and data model is designed specifically for optometrists and ophthalmologists.
Can I choose which AI modules to use?
Yes. You can start with a single EVAA module (like Virtual Assistant or Billing Assistant) or combine multiple modules for end-to-end automation across your practice.
How does MaximEyes AI learn and improve over time?
EVAA continuously refines its accuracy and speed based on your workflow preferences. The more you use it, the better it adapts to your practice’s unique patterns and documentation style.
What kind of support or training is available for AI features?
Every MaximEyes AI implementation includes onboarding, staff training, a comprehensive knowledge center, and ongoing support from our customer success team. We make sure your team is confident and comfortable using every tool.
How much documentation time is reduced by EVAA Scribe?
EVAA Scribe, the ambient documentation tool, is reported to cut documentation time by 40%+.
How does EVAA IntelliScan streamline patient intake?
EVAA IntelliScan uses AI-powered document recognition to extract data from referral letters or insurance cards, eliminating redundant data entry and speeding up patient intake.
How many more patients can practices see using MaximEyes AI?
Practices utilizing the efficiency of MaximEyes AI have reported being able to see 3–4 more patients per day.