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A Year-End EHR Checklist: Questions to Ask Before Next Year

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Year-end planning usually includes reviewing financial performance, staffing, patient volume, and goals for the coming year. Your EHR deserves the same review. An EHR touches nearly every part of an eye care practice, from scheduling and clinical…
Eye Care EHR, EHR Software, EHR Optimization, Practice Management, Eye Care Technology, EHR Workflows, Optometry, Ophthalmology, Practice Efficiency, EHR Integration

Signs Your EHR Isn’t Keeping Up With Your Practice

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An EHR that handles scheduling, documentation, billing, and patient records still falls behind as practice needs evolve. Warning signs emerge in daily workflows: staff rely on workarounds, providers spend more time documenting, data moves manually…
Eye Care Practice Efficiency: Where Time Is Lost

Where Eye Care Practices Lose the Most Time in Their Systems, and How to Fix It

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Most practices easily identify the obvious demands on staff time, from managing a full schedule and patient calls to documentation, billing, and follow-up. However, time lost within these workflows is harder to spot. Routine processes add extra…

The Most Expensive Employee in Your Practice Doesn’t Work for You

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There is an interesting conversation happening in healthcare right now. Everywhere you look, practices are talking about staffing. They are trying to recruit technicians, retain front desk employees, hire billers, and find providers. Industry…
We Measure Almost Everything in Healthcare

We Measure Almost Everything in Healthcare. Except the Things That Matter Most

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Healthcare has become extraordinarily sophisticated at measuring performance. Every practice, regardless of its size, has access to more information than ever before. We know how many patients were seen this month, how quickly claims were…
Automated eligibility verification workflow

Eligibility Verification Should Not Be a Manual Task Before Every Visit

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Eligibility verification is one of the first steps toward a clean claim. Before a patient arrives, the practice needs to know whether coverage is active, what benefits are available, and which payer requirements apply. For many eye care practices,…
benefits left on the table

A New Provider Starts Monday. Can They Bill?

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A new provider starts Monday. Their license is active, onboarding is complete, and patients are already on the schedule. They may be ready to see patients before they are ready to bill every payer. There is one more question the practice…

What Happens After the $100,000 Billing Hire?

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You hired an experienced biller who understands your payers, processes, and the billing issues that require additional attention. The claims are moving, payments are being posted, denials are being worked. Then that person takes a vacation. Claims…
Optometrist reviewing business strategy and operations inside a modern optical practice while staff assist patients.

The Profession Hasn’t Changed. Practice Ownership Has.

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Most eye care practice owners don't notice the change while it's happening. There isn't a single moment when the job suddenly feels different. No announcement. No new title. It happens gradually, one new responsibility at a time: A new…
IntegratedPaymentSolutions

Increase Revenue with Automated Patient Payment Solutions

Finding effective solutions is vital when your practice is steadily growing, and additional staff is not an option to manage the increasing workload. One of the most powerful ways to reduce the burden on your team is by using advanced automated…